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Frequently Asked Questions
FAQ
Here are some common questions we come across.
What’s the first step to getting started?
Request a Free Consultation. We’ll discuss your goals, review your current setup, and recommend a plan to help you grow.
What types of businesses do you work with?
We work with a variety of ambitious local small businesses such as Automotive Shops, Home Services & Trades, Sports & Fitness, Financial Professionals, and more. If you’re passionate about your business, we’re passionate about helping it thrive.
I’ve never worked with a digital agency before. Will the process be complicated?
Not at all. We keep things simple and guide you through every step. We handle the heavy lifting so you can focus on running your business. Request a Free Consultation and we'd love to chat.
Do I have to sign a long-term contract?
Our service terms vary depending on the type of digital work you need. For example, any build or setup fees are one-time charges and management plans are ongoing monthly. Graphic Design is either project-based or ongoing as needed. We're super transparent on our pricing/terms, so you'll be able to make the best decision based on your goals.
I'm not sure which plan I need, can you help pick?
We have 3 plans that are suitable for most Professionals and Businesses. If you're unsure of what you need, we'll uncover that during your Free Consultation and find what best fits your goals and budget.
How do you make sure your services fit my business specifically?
We work exclusively with a variety of local service-based businesses so we already have a great understanding of your world. We then take a strategy-first approach, which means we learn more about your goals, your market, and your audience before recommending a plan.
How long does it take to set up everything?
It depends on the service. Websites typically take 3-6 weeks to build and launch, Reviews Automation can be setup within 30 days, while CRM & Mobile App access can be given in 1 day.
Can you work with my existing website or digital tools?
Short answer, it depends. We'll discuss your current setup and how you’d like to work with us. We’ll review everything during your Free Consultation and recommend the best path forward based on your goals and what will work best long-term.
What makes you different from other digital agencies?
Firstly, we pride ourselves on working exclusively with local service-based businesses and understand trust is the key to success. Secondly, we combine big-agency expertise with small-business-friendly pricing and personal, relationship-driven support. You’ll always be able to reach us when you need, get prompt service and replies, and clear, consistent communication.
Will I have a dedicated point of contact?
Absolutely. You’ll work directly with a dedicated Account Executive who knows your business, keeps communication clear and availability open.
